This Privacy & Cookies Policy describes how MikroGigs ("we," "our," or "us") collects, uses, discloses, and safeguards your personal information when you access or use our platform, mobile apps, or related digital properties (collectively, the "Platform"). By using MikroGigs, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: Data you provide when creating or managing your account, such as name, email address, phone number, profile image, gender (if disclosed), and communication preferences.
Transactional Information: Wallet balances, purchases, affiliate earnings, gig payments, and other financial activities within the MikroGigs ecosystem.
Verification Data: Identification or age confirmation materials required for compliance or KYC purposes.
Usage and Interaction Data: Pages visited, clicks, searches, time spent, and engagement data collected through analytics tools.
Device & Technical Data: IP address, browser type, operating system, mobile identifiers, and diagnostic information.
Cookies & Tracking Data: Information gathered via cookies, pixels, and related technologies for analytics, advertising, and personalization.
2. How We Use Your Information
- To operate, maintain, and improve the MikroGigs platform and user experience.
- To verify identity, secure transactions, and manage wallet activities.
- To personalize recommendations, feed content, and advertisements.
- To communicate updates, offers, and platform notifications.
- To analyze traffic, engagement, and platform performance.
- To comply with legal, tax, and anti-fraud obligations.
3. Legal Basis for Processing
We process your information based on one or more of the following legal grounds:
- Your consent, which you may withdraw at any time.
- To perform a contract or transaction initiated by you.
- To comply with applicable laws and regulatory obligations.
- To pursue legitimate business interests such as fraud prevention and analytics.
4. Sharing Your Information
MikroGigs does not sell or rent user data. However, we may share information in limited cases:
- Service Providers: With trusted partners who host, process, or secure data on our behalf (e.g., cloud services, payment processors, analytics providers).
- Legal Requirements: To comply with court orders, investigations, or lawful requests by authorities.
- Business Transfers: In the event of a merger, acquisition, or restructuring, user data may transfer to the new entity.
- Advertising & Analytics Partners: With third-party ad networks and analytics providers to deliver relevant ads and measure campaign performance. No sensitive personal data is shared for this purpose.
- User-Requested Actions: To enable collaborations, gig transactions, and other user-initiated activities within the platform.
5. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, and maintain accurate business records. When deletion is requested or required, data is securely erased or anonymized.
6. Security Measures
We implement strict security practices including SSL encryption, firewall protection, limited data access, and routine vulnerability testing. While we employ strong safeguards, users are also responsible for maintaining secure passwords and reporting suspicious activity.
7. International Data Transfers
MikroGigs may process and store information on servers located outside your country of residence. By using our platform, you consent to such transfers, protected by contractual and technical safeguards ensuring your data is treated securely and lawfully.
8. User Rights
- Request access to the data we hold about you.
- Request correction or deletion of inaccurate data.
- Withdraw consent or object to certain data processing activities.
- Request a portable copy of your personal data.
- File a complaint with a data protection authority if rights are violated.
9. Age Restriction
MikroGigs is intended for users aged 18 and above. We do not knowingly collect data from minors. Accounts found to belong to individuals under 18 will be terminated and their data deleted.
10. AI and Automated Processing
MikroGigs may use algorithms and AI tools to enhance recommendations, match gigs, and detect fraudulent activity. These automated decisions do not have legal effects on users without human review.
11. Cookies & Tracking Technologies
MikroGigs uses cookies and similar technologies to enhance user experience, personalize ads, and analyze traffic. This section explains what cookies are, how we use them, and how you can manage your preferences.
11.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and analyze how visitors use the site.
11.2 Types of Cookies We Use
- Essential Cookies: Required for core platform operations like login, payments, and account verification.
- Performance Cookies: Help us understand how users interact with the platform to improve speed and usability.
- Functional Cookies: Remember preferences, such as language or theme settings.
- Analytics Cookies: Collected via tools like Google Analytics to measure usage and performance.
- Advertising Cookies: Used to display personalized advertisements and measure their effectiveness across the web.
11.3 Managing Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may limit platform functionality. You may also use “Do Not Track” settings or opt-out links provided by advertising networks.
11.4 Third-Party Cookies
Some cookies belong to third parties (e.g., analytics providers, ad partners). MikroGigs has no control over these cookies but ensures all partners comply with relevant privacy standards.
11.5 Consent
By using the MikroGigs platform, you consent to the use of cookies in accordance with this policy. You may adjust or withdraw your consent anytime through your account settings or cookie banner.
12. Updates to This Policy
We may revise this Privacy & Cookies Policy periodically to reflect changes in technology, law, or our practices. Updates will be posted on this page with a new “Last Updated” date. Continued use of MikroGigs after any update constitutes your acceptance of the revised terms.
13. Contact & Data Controller
The data controller responsible for your information is:
MikroGigs
Email: [email protected]
Address: Oyo State, Nigeria (with data storage in secure international locations)
14. Policy Interpretation
This Privacy & Cookies Policy is governed by the laws of the Federal Republic of Nigeria. In the event of a conflict between this policy and local data protection laws, the stricter standard shall prevail.